I have run into a problem where I cannot rename a computer’s name and get the following error: “The following error occurred attempting to rename the computer to “XXXXXX”: Multiple connections to a server or shared resource by the same user, using more than one username, are not allowed. Disconnect all previous connections to the server or shared resource and try again.”

This was caused by a start-up script that was establishing a mounted share to a server using a drive letter. Simply disconnecting it allowed the name change to go through!

There is nothing more frustrating in IT than to have to uninstall malware programs that are added maliciously to your computer. That said, it can be even more frustrating to have to uninstall a good program only to have it fail. I was uninstalling Norton 360 from a client desktop the other day. When the uninstall came to this point, the window stayed there for over 30 minutes. I was actually about to shutdown the computer the “ominous” way (holding the power button and praying it would come back up after). If your software tells us that the program will take “less than a minute”, could you extend us the courtesy of not having it last more than 10..perhaps? This is one of the reasons why BostonCSE Corporation no longer sells Norton (or Symantec). Contact us anytime at: http://www.bostoncse.com/about-us/contact-us/ and we would love to show you how our Antivirus will help you…and do what is says!